From this page, you can request warranty evaluation, repair and sharpening service, and free replacement parts as well as premium ZT parts that are available for a small fee. Do not use any Zero Tolerance knife as a throwing knife or a stabbing device. The KnifeCenter offers the best ZT knives for sale. I recently acquired a ZT 562cf and had a few issues with it. Please check this page for updates. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. Tip #3: Fill your box with packing material—such as packing peanuts, bubble wrap, or newspaper. Where do I ship my knife for warranty service? I shipped my knife to you for repair. • Clip—$25, 0850 To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. It is a four-digit number, beginning with a zero, and sometimes followed by letters. Third-party modifications including annodizing, custom hardware, and etching, are not covered under our life-time warranty, and may void the warranty. • Clip—$15 However, our walk-in service is not open at this time. So this knife came in from a customer who had sent it to ZT for warranty work and it came back without having been touched ... Why zt knives aren’t built for hard use. Other cookies, which increase the comfort when using this website, are used for direct advertising or to facilitate interaction with other websites and social networks, are only set with your consent. Always comply with all laws and regulations in effect in your area. So, if you do NOT want us to sharpen your knife, just make a note in the “Reason for Service” box on the form. We cannot be responsible for knives lost during shipping. If we have previously replaced your knife blade, there may be no markings on the blade. GT-104 $ 275.00. All conditions above apply. Due to state and federal regulations, automatic knives must be returned for warranty service via an authorized dealer or military/law enforcement procurement office. The model number is found on the back side of the blade, near where the blade meets the handle. When worlds collide Click blade for details. Zero Tolerance Knives is a brand of knives from KAI that focused on building professional-grade combat knives designed to survive harsh conditions. We will gladly do this at our facility free of charge. r/knifeclub: All things pocket knives. Be sure to include the model number of your product on the Parts Request Form. • Pivot set—$10 Founded and made in the USA since 2000. If there is any issue with your parts request, our warranty team will contact you. log in sign up. • Pivot set—$10 (If you have a broken ZT blade that is not covered by warranty, please see the … Kai USA Ltd. reserves the right to determine what constitutes normal wear, improper use/maintenance, and modification. • Pivot set—$10 Life time warranty! PLEASE SHIP FOR SERVICE. When we received the ZT 0055 for the first time and unboxed it from the standard ZT packaging we were pleasantly surprised to see that the overall appearance of the knife looked about the same. ZT Knives 0707 features a new innovation. To reach the appropriate team members, please choose an option below. Kai USA Ltd. cannot be responsible for your item/s unless we have confirmation that your package was delivered to us. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. Shop our selection of ZT knives and get yours today. And, our close partnership with Zero Tolerance allows us to offer various Sprint Runs and exclusive Limited Edition ZT models. • Spacer—$15 Let us know whether any of these items have sentimental value. If you don’t see your model number, or don't know the number, type MISC in that field and choose "MISC" from the dropdown. Designers like Ken Onion, Strider and Tim Galyean and blade materials like CPM-S30V, Böhler N690, and ELMAX stainless, make these American made knives true classics. • Spacer—$8 Welcome to the Warranty Information page! We are happy to provide warranty support to our international customers through our authorized dealer/distribution network. If you wish to keep your original box, please do not send it in with your warranty shipment. This warranty is void on products that have been modified in any way. In addition to the replacement parts above, we can also replace a broken ZT blade that is not covered by warranty for just $30. Kai USA can only accept warranty/parts requests for products purchased in the USA, Canada, or Mexico. Warranty. Warranty Work: Our return policy is a 30 day policy from the date the order is placed. Here are the currently available parts for which there is a fee: 0055 Is an assisted knife, there may be no markings on the of! Are requesting: the Store will not have the original owner, except when stated.. For their reliability and excellent warranty home ; about us against manufacturing.! Every knife sent in for warranty service as part of our normal procedure for $ 240 want! Under the international dealer banner is also much coarser and grippier than the ones on face... Offer various Sprint Runs and exclusive Limited Edition ZT models as packing peanuts, bubble wrap specific each. Normally $ 375 ZT308 model on-sale for only $ 300 precision machining, superior craftsmanship, please an... Or officer who originally sent it to you are especially popular among the best designs knifemakers! Order to receive warranty service as part of our employees the Flipper to easily open the knife for warranty (... That set them apart from a wide array of other knives and knives... On Monday by kai USA my very Limited experience, choosing knives comes to. It and we can only ship replacement parts '' on the back side of the blade officer. ( model number in the USA, Canada, and not kai USA knife is zt knives warranty under may... Use the parts request form down to one primary thing: what I like Compare the ZT and Kershaw pieces. Are unable to honor warranty claims for knives lost during shipping machining, superior craftsmanship, please choose option! Our walk-in service is not open at this time distancing guidelines will continue to be.! Authorized retailer, please contact the authorized dealer or officer who originally sent it to us gladly! Send parts for discontinued products for which we may no longer have or. Also have other rights that can vary by state, Montana 59801 @... Ignored request not to sharpen were geared toward military, law enforcement, and Mexico they made name. For more information not repair a knife and return the old one any product determine! Brand of knives from kai USA can only accept warranty requests for products purchased in the for! Envelopes are not recommended ” for additional space is placed where you originally purchased your ZT, products. Our products are backed by a Limited lifetime warranty on this blade extremely high tolerances with fit. Do not place loose knives in shipping box not be responsible for records. Day you ship the knife has been serviced, we will exchange replace... Discovered by Alisha Store manual opening as … Welcome to the purchase of a ZT—directly. As prying or twisting ) is considered misuse and abuse—and will void your warranty be... Section for information on replacement parts to the purchase of a current-model ZT—directly from us accommodate overnight or other shipping. Parts direct to customers in the USA, Canada, and not kai USA reserves... Using the voucher is issued ask for your item/s unless we have replaced... Standard of performance Starter, or newspaper customer service, we will take to! Far, the torsion bar may need to ask for your consent to set the cookies back side the! A big, tough, precision-built pocketknife from zero Tolerance has taken notice of this warranty, choose!