In the Transport cluster, TfNSW is responsible for strategy, integration, coordination and improving the customer experience. NSW Trains Roads & Maritime Services State Transit Authority Sydney Metro Sydney Trains TNSW - Dg's Unit Transport For NSW All Organisations / Entities Done. TfNSW is responsible for strategy, integration, coordination and improving the customer experience. International Rail can also sort tickets for other Australian train services, such as NSW TrainLink from Sydney to Melbourne or Brisbane. If you would like to make an informal request for information, please contact the Information Access Unit on (02) 8202 3768 or by email to information@transport.nsw.gov.au. provides more detail on access to information in the Transport cluster. Please forward any suggestions to the Information Access Unit by email to information@transport.nsw.gov.au. This Information Guide provides an overview of: NSW Trains is a New South Wales Government agency,delivering public transport services to regional and interstate customers. Helping students get to and from school safely as children gradually return to face-to-face learning. Capacity information helps you plan ahead and allow for physical distancing while on board. More information on delivery of transport infrastructure and services in NSW is available in the. Use the Trip Planner to plan a trip on public transport by metro, train, bus, ferry, light rail, coach or by walking, cycling, taxi or rideshare anywhere in Sydney and NSW, with real-time information … For further information visit the Transport for NSW website. I’m used to flying everywhere in Aus so decided to take the train from Sydney to Coffs Harbour this time. Strategic Procurement & Supply Division - 1300 132 136. NSW Trains also routinely collects information from its customers for administrative, planning and reporting purposes. The weekend services will also run as per the timetable. It also took on the Intercity services operating from the Sydney CBD formerly operated by CityRail (now known as Sydney Trains) Customers can visit the. – Manages the delivery of corporate and project messages to the NSW TrainLink team. Members of the public can also contact the NSW TrainLink Customer Relations Unit on 1300 038 500. The trains will operate on … Members of the public can request information from NSW Trains on any topic of interest. For further information relating to the disclosure of government information held by NSW Trains, please contact the Information Access Unit as detailed below: Post                Information Access Unit, Email              information@transport.nsw.gov.au. The TfNSW Information Guide provides more detail on access to information in the Transport cluster. Rail, Tram and Bus Union’s NSW Secretary Alex Claassens said the register was needed so information was “readily accessible”. Rail, Tram & Bus Union NSW Secretary Alex Claassens explained an independent report on the new intercity train fleet found the new services were not safe. Manages and develops the planning, integration and delivery of strategic programs for NSW TrainLink, designed to improve the customer experience and business outcomes to support the achievement of long term strategic objectives and business priorities. From Friday 1 to Sunday 10 January 2021, the Sydney Harbour Bridge’s railway tracks will undergo major maintenance work. NSW Trains NSW Trains operate services between Sydney and the Hunter, Central Coast, Blue Mountains, Southern Highlands and South Coast regions, as well as the interstate network. Estimated capacity information is now available in the Trip Planner and Opal Travel App for all metro and train, Opal-enabled bus, ferry and light rail services, to help you plan ahead. Our legislated mandate is to provide safe and reliable passenger services throughout outer metropolitan and rural NSW and interstate. Think carefully about whether this role is right for you and your lifestyle.… You will be tested on how well you understand and retain the information in this pack throughout the application process, so It is important to note that a single incident can have more than one cause, and can delay more than one train. COVID Safe Travel Notifications are a world first innovation providing advanced personalised alerts for physical distancing on trains and Metro, all without having to plan a trip. Open Data principles are embedded across the Transport cluster by: NSW Trains supports the Transport Open Data Policy, and is represented within a wide range of transport data available via the TfNSW Open Data Hub which includes public transport and roads real-time data, statistical data and timetable data. The main point of contention between the RBTU and NSW Transport is the new fleet of trains do not require a guard to check whether passengers are clear of the door before moving on. delivering public transport services to regional and interstate customers. Transport Info - 131 500. Transport for NSW is putting in place initiatives to help more people returning to their workplaces in a staged and considered way. For more information about the GIPA Act and your right to access information (including review rights) contact the NSW Information and Privacy Commission: Email              ipcinfo@ipc.nsw.gov.au, Web                http://www.ipc.nsw.gov.au. READ MORE: Wild end to the week as chaotic storms lash NSW NSW Trains holds a wide variety of information concerning its operations, procedures and policies, along with data and other information relating to the management of the rail system across NSW regional and intercity services. Property enquiries - 131 500. Visit the NSW Transport website for information about passenger services and ticketing for booked services. We bring together Intercity and Regional services into an independent business, focused on … Trip Planner, travel … It is also the point of liaison with media across our network and drives effective community engagement so we understand their needs and make good business decisions. The application fee counts towards the first hour of processing. For 24 hour assistance with Opal machines telephone 1800 808 822. More information on delivery of transport infrastructure and services in NSW is available in the TfNSW Information Guide. NSW Trains runs regularengagement programs and builds relationships within communities so they have the opportunity to talk about our services and let us know how they can be best served by all transport in the future. On Sunday 25 October 2020, some minor adjustments are being made to the train timetable and some train services will run to a changed timetable.Â. Transport for NSW holds documents associated with its core functions and the schemes that it administers including: The regulation of buses, coaches, taxis, hires cars and intrastate air services in NSW. It augments the proactive release of information required under the GIPA Act. NSW Trains is required to comply with the Privacy and Personal Information Protection Act 1998 (NSW) (PPIP Act) and the Health Records and Information Privacy Act 2002 (NSW) (HRIP Act) when dealing with the personal information of its customers, employees and partners. Our legislated mandate is to provide safe and reliable passenger services throughout outer metropolitan and rural NSW and interstate. The current railway station structure was built in 1878 under the direction of John Whitton and was listed on the New South Wales State Heritage Register on 2 April … To meet the needs of our many communities into the future, NSW Trains works to develop closer links with our stakeholders and a greater understanding the unique needs of each community we serve. For information relating to rail, bus, ferry and light rail trips, members of the public can call the NSW Government transport information line on 131 500 (available 24 hours, 7 days a week). You may make an online application for information. Under the GIPA Act each NSW Government department and agency is required to publish an Agency Information Guide. about passenger services and ticketing for booked services. Services through a network of coach operators be able to apply for the directorates! 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