Back Up Automatically — The My Passport Ultra drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. Stop all the applications running in the background of your Windows computer. Elle est liée à une petite icône qui apparaît dans la barre de notification système Windows dans le coin inférieur droit de l'écran. Vous avez peut acheté dernièrement un disque dur Western Digital My Passport Ultra? To get our expert's guidelines easy to resolve it. it loads the drivers but doesn't appear in the explorer. Plug the drive into another PC to back up your files first. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. Ensure that the Western Digital drive is connected to your device. Il présente la connectivité USB 3.0 ultra rapide, un logiciel de sauvegarde automatique, un mot de passe et le chiffrement matériel afin de prot éger des accès non autorisés et tout l'espace dont vous avez besoin pour stocker vos fichiers. Fichier d'installation WD My Passport [Résolu/Fermé] Signaler. Using the Smartware tool, you can schedule the automatic backups and easily control the drive actions. Now, restart your computer and verify whether you can install the WD Backup software otherwise that the WD backup installation failed. Restart your computer and try re-installing the software once the uninstallation is fully complete. Sous la section Mise à jour manuelle, cliquez sur le bouton Mettre à jour depuis le fichier. Then in the problem PC, go into Device manager, find the drive under Disk Drives, choose Driver tab, then Update Driver automatically. If the issue persists, connect the WD drive to another computer and backup the contents on the WD Drive to another device. WD discovery installation failed support. Ou êtes-vous à la recherche d'un disque dur externe pour effectuer une sauvegarde des données contenus dans votre ordinateur ? The following steps provide the WD discovery installation failed solution. Still, you have a WD discovery installation failed issue contact us. Click the Download button next to the WD Backup software. Now unplug the external drive and restart the computer. but it fails. Disque dur portable My Passport Ultra avec les logiciels WD Backup, WD Security, ... Disque dur portable Câble USB 3.0 Guide d’installation rapide My Passport Ultra. Unfortunately the included “WD Backup” is causing trouble to me: While the PC recognizes the disk in the normal windows explorer, WD Backup always quits during the installation. If you have Windows 10 operating system on your computer, install the WD app from the Windows Store. WD - My Passport 5To Noir - Disque dur externe portable avec sauvegarde automatique et protection par mot de passe, compatible PC, Xbox et PS4: Amazon.fr: Informatique Western Digital discovery is an all-in-one application that helps in managing your Western Digital devices like My Passport, My Book, and My Cloud drives. when I start the disk management it indicates that the second disk (my passport) must initialize. Rough handling, shock, or vibration can damage drives. Hi, thanks for your response, this was helpfull, someway After disable the SMART on bios, I was able to access the disk, and even access the info on it. The software fails to install when the installation becomes corrupted. Étape 3. Hope it helps. unpacking and installation. WD backup offline issue, it is easy to fix. This video will show you the contents of the WD Mybook high capacity home network back up drive. Most users are able to install WD Utilities and WD Security, but face issues while installing the WD Backup software.Proceed with the steps given below to fix the WD Backup installation failed issue. Ensure that the Western Digital drive is connected to your device. Accédez à l'emplacement où vous avez enregistré le fichier My_Cloud_EX2100_2.xx.xx.bin et sélectionnez-le. Dear all, I recently purchased a “my passport” external disk as backup device. Install the software and check if the issue WD backup installation failed persist or not. Still, you have a WD discovery installation failed issue reach us. Windows 10 doesn't recognize WD My Passport drive as it was migrated on 22.5.2018 ... Hi Yue. Now, restart your computer and WD drive. Please make sure you are using the cable supplied with your WD My Passport and also test with another short USB 3.0 cable. How Do I Fix My WD Passport Ultra Not Showing Up on My Computer "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files.This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer. I’ve never had any issue with any external storage – from other brands – and this time I just today bought a WD My Passport Ultra and cannot install it. This occurs when the installation or macOS file system is corrupted. Again plugin the external drive and check if it works. If none of that helps you might need to run the WD DLG diagnostics again. Bonjour, On m'a offert un disque dur externe My Passport de WD SES Device USB Device après 4 semaines d'utilisation je ne peux plus m'en servir. Immediately after it informed me that the software was out of date so I updated it, which installed exactly the same installer I had been struggling with and it failed just as it had before. Go to Applications --> WD Discovery and delete any files related to Western Digital discovery. Verify whether the firmware of the WD Drive is up-to-date. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. Make sure to install the latest version of the WD Discovery software. Manuels de My Passport de %brand. Cependant, certains utilisateurs ont déclaré que leurs ordinateurs de bureau et portables connectés ne détectaient pas les disques WD My Passport Ultra. Check whether any Antivirus or Internet security software blocks the installation. Scannez votre disque dur WD My Passport. WD Discovery est une application de barre de notification. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Double-click the installer file to start the installation process. I know this is long, though I’ve tried to explain fully. Grant permission as the Admin user to access all the files on your system. Just pick the Download Western Digital backup from the official website and unzip and run the file to install. Vous pouvez le sélectionner et cliquer sur "Démarrer" pour commencer la vérification des données perdues. 4. Une fenêtre s'ouvre. If not, replace the USB cable connecting the WD Drive and computer to fix the WD backup installation failed issue. Delete these files if present on your device. Restart your device and Install it again on the official website. For, instant WD My Passport gemote assistant reach us. I even tried the refrigerator trick, nothing. your My Passport Ultra drive fits perfectly into the busy life of anyone with an on-the-go digital life. If not, replace the USB cable connecting the WD Drive and computer to fix the WD backup installation failed issue. Consultez gratuitement le manuel de My Passport de Western Digital ou posez votre question à d'autres propriétaires de My Passport de Western Digital. Before using the WD Smartware for easy drive maintenance, read the below procedure on n WD Backup Drive helper must start while opening WD backup. Check whether any Antivirus or Internet security software blocks the installation. Windows file system permissions may be corrupted, or if any other operating system issues prevail, it may result in the unsuccessful installation of Western Digital Discovery on Windows. Check whether the WD Drive is detected or is accessible from your computer. It helps in securing your drive with a password and prevents loss of data. it appears in the device windows , just doesn't start (or initialize). Check whether your previous uninstallation has been finished. My Passport offre de grandes capacités dans un disque dur compact. Allez à Paramètres >> Mise à jour du micrologiciel. Une application intégrée peut vous aider à réaliser cette opération. On me demande d'installer le matériel en insérant un disque. If required, uninstall the Antivirus software installed on your computer. Install the WD Backup software and run it as an Admin. Click Next. It may also happen when you have installed it before and not uninstalled completely or due to any operating system issues. Uninstall the WD backup software completely and close all running software. Récupérez des fichiers depuis le disque dur WD My Passport . If the external drive is not detected under disk drives, expand Universal Serial Bus Controllers and check if WD My Passport Ultra is available. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you. Son nouveau boîtier élégant tient dans la paume de la main et vous permet de stocker, d'organiser et de partager vos photos, vos vidéos, votre musique et vos documents. Hello: I hope someone out there in cyberspace can help me. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. If yes, follow step 3,4,5. Do not move the drive during activity. Try installing the Western Digital Backup software again. Third-party antivirus software and other security software will result in blocking your installation of WD software. Always observe the following precautions when unpacking and installing your external storage product: Do not drop or jolt the drive. 6. I’m really stumped and need help. Ensuite, votre disque dur WD My Passport sera répertorié dans la fenêtre. Try rebooting your system and reinstalling WD Discovery from the official WD site. WD Security et WD Backup, peut être installée à partir de votre disque dur MY PASSPORT. Hi , I was not able to install WD discovery on a new laptop, though its been running without problems on 4 other machines on my network. 5. Check whether your version of the system is compatible with the Western Digital discovery software. Follow the on-screen instructions correctly to ensure that the backup software is correctly installed. WD Smartware is a tool that you must install on the WD hard drive to back up data. I’m using Windows 10 and trying to install my new WD portable Passport. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; Legacy & Other Products; Downloads WD Software; Product Firmware; Product Downloads; Warranty & Returns Warranty Services; Warranty Policy; Data Recovery; Shipping Addresses You can restore the necessary data from the backup at any time and it is mainly helpful during tough situations. Ensure that your WD Drive is accessible for your computer to fix the installation issue of the WD Backup software. Click Finish. WD Backup Drive helper must start while opening WD backup. Check whether the WD Drive is detected or is accessible from your computer. When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. The process works untill I can configure the first backup. Backup your files before starting the procedure. Right click on WD My Passport Ultra(If it is detected) and click on uninstall. After the WD My Passport Ultra applications are installed, a desktop shortcut for each application is created. My Passport; My Cloud Home; My Cloud; My Book; Disques internes / SSDs; WD Elements / WD easystore; Flash intégré et amovible; WD ReadyView; Produits antérieurs et autres produits; Téléchargements Logiciel WD; Micrologiciel de produit; Téléchargements de produits; Garantie et retours Services de garantie If you have Windows 10 operating system on your computer, install the WD app from the Windows Store. My passport 1TB ran for more than a year under windows 7,8 and actually 8.1, but suddenly stopped. 7. Try installing the Western Digital Backup software again. The 'Installation Complete' screen appears. About Your WD Drive My Passport™ User Manual 4. You can set it to run automatically to your schedule. Temporarily disable any Antivirus or Firewall software from your computer. Make sure the external HDD is connected directly to one of the USB ports on the back of the case and not through a USB hub. Le disque dur My Passport™ est une solution de stockage portable fiable qui vous confère la tranquillité d'esprit et la liberté nécessaires pour avancer dans la vie. Navigate to the Support page and select Software and Downloads. If you choose 'Custom Installation,' you should choose the WD applications that have to be installed on your computer. Copyright © 2020 - 2021 Western Digital | All rights are reserved. I tried the link that dazdar submitted above and it worked. Verify whether you have an active internet connection to install the WD Backup software. You can download the WD Backup software from the official website of the drive. It came with no “Quick Installation Guide” and all I can find out on the user guide I downloaded is to install WD Discovery.exe. Ouvrez l'interface utilisateur du tableau de bord My Cloud EX2100. An active internet connection is required to prevent installation failure. Remove all the partially installed software on your computer and try installing the software again. You can download the WD Universal Firmware Updater from third-party websites to update the firmware of your drive. Still, you have a WD discovery installation failed issue contact us. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. Copyright © 2020 - 2021 Western Digital | All rights are reserved. 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